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Virgin Media

Posted: 21 Mar 2014, 18:27
by Blade
Well after 3 failed installs, 12 hours on the phone, and enduring 3 weeks with no WiFi or TV as virgin told sky to cut us off too early through their persistent incompentence and inability for 2 departments to talk to each other its finally all over and we have virgin media installed.

Absolute debacle getting it install but so far I'm impressed just could have done without all the hassle.

Re: Virgin Media

Posted: 21 Mar 2014, 18:54
by Cornish
Blade sorry to hear the constant cock ups.

At least you're live now and personally, I left Sky for virgin and wouldn't go back! Loads more free sport channels and with the TiVo HD box I've got more HD channels as well. Like I say personal choice.

Re: Virgin Media

Posted: 21 Mar 2014, 18:56
by D6
I want Virgins ;(

Re: Virgin Media

Posted: 21 Mar 2014, 18:57
by Cornish
I married one... Well she flys for Virgin at least :-)

Re: Virgin Media

Posted: 21 Mar 2014, 22:07
by Rossgo
GF Mum is with virgin she got a great deal with them, everything (telly, fibre optic etc) for a couple quid more than what I pay for fibre optic broadband alone! Lol

Re: Virgin Media

Posted: 21 Mar 2014, 22:08
by Kwacky
Those VM deals are usually for 6 months before they go to full price.

Re: Virgin Media

Posted: 21 Mar 2014, 22:10
by D6Nutz
Blade wrote:Well after 3 failed installs, 12 hours on the phone, and enduring 3 weeks with no WiFi or TV as virgin told sky to cut us off too early through their persistent incompentence and inability for 2 departments to talk to each other its finally all over and we have virgin media installed.

Absolute debacle getting it install but so far I'm impressed just could have done without all the hassle.
Glad your finally sorted mate, and just in time too..

I do hope your going to be having a very frank discussion with their customer services department about a few freebies to make up for the inconvenience caused.

Re: Virgin Media

Posted: 21 Mar 2014, 22:26
by Stew
Ive got Virgin and the only thing I miss from Sky was Sky Atlantic but seeing as I have BT, I now have the MotoGp so everythings right with the world right now :)

Re: Virgin Media

Posted: 21 Mar 2014, 23:22
by Blade
D6Nutz wrote:
Blade wrote:Well after 3 failed installs, 12 hours on the phone, and enduring 3 weeks with no WiFi or TV as virgin told sky to cut us off too early through their persistent incompentence and inability for 2 departments to talk to each other its finally all over and we have virgin media installed.

Absolute debacle getting it install but so far I'm impressed just could have done without all the hassle.
Glad your finally sorted mate, and just in time too..

I do hope your going to be having a very frank discussion with their customer services department about a few freebies to make up for the inconvenience caused.
Haha you know me too well :D Got an upgrade to a 1TB box and £100 credit out of them but that was before the last failed install so going to ask for more. I'm not being trivial chasing for compensation and I would rather they had just got it right the first time but I have waited in 4 days when I could have been earning or doing something else. Plus spent money on extra 3G and another months rental at BT as well as genuinely 12 hours on the phone alot of it to their 0845 number so god know's how much that will cost when the bill arrives.

Re: Virgin Media

Posted: 22 Mar 2014, 15:16
by Rossgo
Kwacky wrote:Those VM deals are usually for 6 months before they go to full price.
What's VM?

Re: Virgin Media

Posted: 22 Mar 2014, 16:29
by Cornish
Virgin media...:-) ?

Re: Virgin Media

Posted: 22 Mar 2014, 19:03
by Rossgo
Cornish wrote:Virgin media...:-) ?
Haha I'm allowed 1 stupid question lol!!

I don't know if it Will go up for them but it's at bloody good deal for the moment!