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Excellent support and customer service
Posted: 02 Mar 2015, 21:40
by Kwacky
http://www.motorcycleproducts.co.uk/" onclick="window.open(this.href);return false;
Answered emails on a Sunday and agreed to exchange a motobatt battery that was out of warranty.
Re: Excellent support and customer service
Posted: 02 Mar 2015, 22:50
by duke63
Can't fault that attitude and may well persuade me to spend some cash there.
Re: Excellent support and customer service
Posted: 02 Mar 2015, 22:57
by Kwacky
He's even given me his mobile number so I can get in touch out of hours.
It's one thing buying the cheapest but good customer service means a lot more to me.
Re: Excellent support and customer service
Posted: 03 Mar 2015, 09:11
by Rossgo
Thats dedication, company sounds very good. Customer service is always number one. I still find it funny when I walk into a bike dealer and they remember my name even if I haven't spent money there for a year or so! Makes you feel more special in a way!
Re: Excellent support and customer service
Posted: 03 Mar 2015, 10:02
by Blade
Excellent service will remember them if I need anything.