Sim only phone contracts

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Sim only phone contracts

Postby rocket » 28 Jul 2017, 19:47

Just about to change my phone provider been with ee / orange for year but poor customer service recently has pi$$ me off so im looking for a new provider. Quick look round i can nearly half my monthly payments by going virgin (which piggy back ee) or tesco that piggy backs o2. any one have any recommendations.
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Re: Sim only phone contracts

Postby Monty » 28 Jul 2017, 19:53

Three, the Indian call centre customer support I've had has been second to none. Not a joke and the coverage in the Peaks is very good.
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Re: Sim only phone contracts

Postby rocket » 28 Jul 2017, 20:11

how long have you been using 3 ??
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Re: Sim only phone contracts

Postby Monty » 28 Jul 2017, 20:50

About 5 years. The EE 4G network is probably better, but the Three 3G network has better coverage where I am.
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Re: Sim only phone contracts

Postby Monty » 28 Jul 2017, 20:54

Plus I travel a lot with work and this saves me a lot http://www.three.co.uk/Feel-at-home
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Re: Sim only phone contracts

Postby Deegee » 28 Jul 2017, 21:04

Worth looking at GiffGaff, they also piggyback O2, but set up in a different way, we've got 4 sims from them in phones and tablets and don't pay a lot for it.
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Re: Sim only phone contracts

Postby D6Nutz » 28 Jul 2017, 21:22

I wouldn't touch O2 with someone else's, not after they changed the terms of my contract mid term so they could increase the price when they felt like it.... Oh and then increased the price twice in the same month.. Feckers...

On EE now, sim only, 11Gb data unlimited everything else. £14/pm. Not had to deal with customer services though.
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Re: Sim only phone contracts

Postby Monty » 28 Jul 2017, 21:26

The 02 signal in the Peaks is pretty good too.

From what I've seen it's pretty much EE, Three, O2 and then a long way down the road Vodafone.
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Re: Sim only phone contracts

Postby rocket » 28 Jul 2017, 21:26

short version . problem with mast in area. Effecting all networks how ever still paying for a service thats not working.

Cause your out of contact sir i can not do anything ..... im paying for service thats not working ....been with you 5-6 years with various contract phones etc.. nope nothing i can do why dont you look at changing network. Will do bye.

Im under no illusion that they all dont give a monkeys about customer service etc.. money in money out . but they pissed me off so im leaving
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Re: Sim only phone contracts

Postby R34PER » 28 Jul 2017, 22:55

probably best to find out which networks have the best coverage in your area. I swapped from 3 to EE for coverage a few years back since i couldn't get a signal at home with 3 and a lot of places i frequently traveled to. 3 have improved now here and i was going to swap back to them as EE were too expensive but they offered me a good price to stay @ £8.99/month for 4 gig data and more calls or texts than i'll use.

I've had to deal with EE customer service a few times and they can be quite tiresome and slow on the uptake whereas when i dealt with 3 they were excellent. If it wasn't for the marginally better coverage and price i would be with 3 though but it took a lot of effort to get it to this price but i may see what 3 can offer once my sim contract reaches 12 months as i'm paid up until the end of it.
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Re: Sim only phone contracts

Postby Perkles » 29 Jul 2017, 10:01

Gif gaf
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Re: Sim only phone contracts

Postby Blade » 30 Jul 2017, 20:39

You looked at Plusnet mate.

Some good 5 quid sims and they use the EE network.
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Re: Sim only phone contracts

Postby Rossgo » 03 Aug 2017, 11:48

Surprising you don't think EE customer service is good as they have always been excellent with me, only problem now is they are ALWAYS upselling which royally pisses me off, I hate that fact BUT as soon as you say no they fully understand and stop straight away!

Our mast wasn't working over the weekend and as a result I got no signal!! However it's now back up and working and am getting good signal again.

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Re: Sim only phone contracts

Postby rocket » 03 Aug 2017, 12:18

I asked for a puk code and had to do it over the phone. the person i spoke to was very surprised how i have been delt with but still did nothing really to change my mind. Im under no illusion that they all as bad as another.

Im guessing you are signed up for a contract rossgo. How this all started was my neighbour complained about he signal and got 2 months free for him and his son. But since im not in a contract im not a customer they want to hold onto. Which in theory is backwards as im the one that can just move on at will.

im now with 3 i have a cheaper monthly rate with better minutes / data etc,
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Re: Sim only phone contracts

Postby Rossgo » 03 Aug 2017, 13:46

Personally I think all customers should be treated equally regardless of contracted or not. Not surprised you are peeved off when your neighbour got discount and you didnt.

Glad you have got something better for yourself sure 3 will welcome your business

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Re: Sim only phone contracts

Postby Blade » 03 Aug 2017, 17:46

Glad your sorted mate.

I went with EE on other people's recomnedation and their claimed coverage.

Wish I hadn't they have crap coverage.
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