GetGeared
Posted: 28 May 2015, 12:30
Just a recommendation for GetGeared specifically to there Leeds shop.
I have always had good service when buying from these guys and they have also been good when I have had to return items under warranty.
I placed an order 2 weeks ago for 3 items but 1 item was out of stock at the time of ordering. I chased up yesterday only to find out that the out stock of item which I was originally told would be 10 days lead time was going to be a further 3 weeks.
I said I wasn't happy that I hadn't been informed until I chased it up 2 weeks into the order.
I have now ordered an alternative item and as a gesture of good will they have given me £15 credit, 10% discount and free next day courier delivery.
Good companys are tested when things go wrong and its good to see GetGeared are happy to deliver excellent customer service.
Definitely happy to recommend and continue to buy from.
I have always had good service when buying from these guys and they have also been good when I have had to return items under warranty.
I placed an order 2 weeks ago for 3 items but 1 item was out of stock at the time of ordering. I chased up yesterday only to find out that the out stock of item which I was originally told would be 10 days lead time was going to be a further 3 weeks.
I said I wasn't happy that I hadn't been informed until I chased it up 2 weeks into the order.
I have now ordered an alternative item and as a gesture of good will they have given me £15 credit, 10% discount and free next day courier delivery.
Good companys are tested when things go wrong and its good to see GetGeared are happy to deliver excellent customer service.
Definitely happy to recommend and continue to buy from.